Domestic Shipping Policy
The Grizzly Hackle is proud to offer free domestic shipping for all retail priced orders. For sale/closeout items, we charge a $5 shipping fee. Our free shipping does not allow for same day, overnight, or express delivery. Orders that select Free Shipping will be shipped as soon as possible. If you are heading to Montana or Mongolia in 5 days, please let us know via phone or in the ‘order notes’ section of your online purchase and we can set up expedited shipping for you accordingly.
All orders are processed within 1-3 business days.
International Shipping Policy
We ship all international orders via USPS with three options for delivery: 1) First Class Mail, 2) Priority Mail, and 3) Express Mail.
USPS First Class International is the most affordable way to ship internationally. This method usually takes 15-20 business days, dependent on the country, to reach its destination. This method does not include real time tracking; the package will not be considered lost until 45 business days have passed since ship date. The Grizzly Hackle Fly Shop is not responsible for lost or damaged items shipped USPS First Class International.
USPS Priority Mail International is the most popular international shipping method. It comes with real time tracking number, basic insurance against loss or damages, and typically arrives within 6-20 business days, depending upon the country. The minimum cost of this shipping method is $27. We highly recommend International customers select USPS Priority Mail International for their shipping method.
USPS Express Mail International is the fastest international shipping method available. Packages typically arrive within 3-10 business days. Many times this shipping method is only slightly more expensive than Priority Mail. This method also includes real time tracking and is also insured against loss or damage.
**If the buyer chooses to refuse the shipment to avoid the taxes, VAT, duty or customs charges and the shipment is returned to us, the buyer responsible for the return shipping charges or a 10% restocking fee, whichever is greater.
To Return Products:
You can either bring your products and your invoice to our downtown Missoula shop or you can mail the products back to us and we’ll credit your card right away. You can mail the items back to us using the carrier of your choice to:
Grizzly Hackle Fly Shop
215 West Front Street
Missoula, MT 59803