Return policy

Your Trusted Missoula Fly Shop

Dear Customer — At the Grizzly Hackle Fly Shop we make sure you get what you want and need. For the last 10 years we have given a 100% satisfaction guarantee on everything we sell. Our customers love it! Here are a few examples you will like:

  • If the fly line you purchase from us does not cast just right, we will get you the one that will.
  • If you wade in your new wading shoes and they just don’t feel right, we will give you 100% credit toward the size or style that does feel good.
  • Even further, if you buy a fly rod and do not like it after fishing it, the same 100% satisfaction policy applies — we will find the fly rod you love to fish!

Whatever product you buy from us, we stand behind it. If for some reason we can not find the perfect product or you change your mind on your purchase, we will give you a 100% refund, less applicable incurred shipping costs.

Anyone who has purchased retail goods from us or taken our guided float trips out of our Missoula, Montana fly shop will tell you, at the Grizzly Hackle, we stand behind everything we do or sell. That is a promise and commitment we hold as sacred. We love what we do– providing our customers with exceptional gear, legendary service and unforgettable fishing experiences. When you shop with us we want you to be part of our family.

Sincerely,

Brendan Bannigan, Owner

Return Policy FAQ

If you don't find the answers to your questions below, send us a message via our contact form.

HOW DO I RETURN A PRODUCT?

You can either bring your products and your invoice to our downtown Missoula shop or you can mail the products back to us and we’ll credit your card right away. You can mail the items back to us using the carrier of your choice to:

Grizzly Hackle Fly Shop
215 West Front Street
Missoula, MT 59803


Please include a reason for you return such as: Full refund, item replacement (damaged), exchange for other option or size.

WHEN DO ITEMS NEED TO BE RETURNED?

Return within 90 days if possible.

WHO COVERS SHIPPING FOR RETURNS?

Original shipping rates are not refundable. Customer pays return shipping.

CAN I GET STORE CREDIT FOR RETURNS?

Credit can be given for returns or a full refund. Customer pays return shipping.

OUR PHILOSOPHY

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A Customer is a Lifelong Friend

At Grizzly Hackle, your experience is our priority. Whether it’s top-notch gear, custom flies, or expert advice, we’re here to make your Missoula fly fishing adventure unforgettable. Customers come in as clients but leave as friends.

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On the River

Our experienced guides spend countless days on the water, ensuring the best fly fishing trips in Montana. From quality gear to expert instruction, we guarantee a memorable day or your money back.

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Off the River

Beyond gear and guides, we’re committed to our community. Our Missoula fly shop supports stream restoration, volunteer locally, and partner with charities to keep Montana beautiful.

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SERVING WESTERN MONTANA & BEYOND

Missoula's Trusted Fly Shop

From guided fly fishing in Missoula to our downtown Missoula fly shop that has everything you need for your next Montana fly fishing trip. Stop by and stock up for your next trip or book one of our expert Missoula fly fishing guides for a day of guided fishing on iconic rivers like the Bitterroot, Blackfoot, and more.

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